Know who’s coming to provide excellent service
Building connected journeys. That’s VANEIGENS.
Salesforce Scheduler tool offers a powerful booking system that can be used for all industries. Customers and employees will be able to book a time slot for reservations of any kind, whilst giving companies an overview of all resources and locations. By assigning skills, features or characteristics for each of your resources, you can personalize customer experiences by capitalizing on all expressed interests and needs, making sure that customers are helped by the right person, at the right time and place.
Create an overview to keep track of your employees’ skills, location and availability to optimize scheduling.
Set up the context for physical, online or call appointments to be prepared for all your customers’ needs and avoid busy hours.
Match the right person within your company to appointments by assigning skills, expertises and other characteristics.
Set up workflows that make it easy for your customers and employees to schedule, edit and cancel appointments.
Synergize with other Salesforce products
Lightning Scheduler is built on the leading CRM platform Salesforce, offering the highest reliability and security. Lightning Scheduler can be used in other Salesforce workflows and processes. Deliver efficient, personalized appointments by leveraging all existing customer data within your CRM or create new records.
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Get in touch with our expert, Jelle!