Whitepapers

How do you use digital innovation in order to optimize personal and social service and sales to reach a next level in customer engagement? This requires knowlegde of the triggers and incentives, which you can use to influence customer behaviour. … Read More

For years VANEIGENS has been a strategic partner for ambitious, fast-paced and growing companies that cherish digital innovation. Where our clients in Retail traditionally excel in Customer Service, we have noticed a trend in the Manufacturing industry, where leading companies … Read More

Measuring your ROI on loyalty and engagement programs is now possible! Although it still this seems to be complicated, it’s a wish for most retailers: being able to understand the effect of loyalty programs on financial results. By extending your … Read More