Customer Engagement: 4 kansen voor meer samenwerking tussen service, sales en marketing in retail A while ago a friend told me an …
WE SIMPLIFY TECHNOLOGY
Having fun while doing what we love
Whether you work from ambition or from a business case, our projects should add value to your business. On short-term and on long term. We can help you decide what Salesforce could add to your business (strategy), how to implement this step-by-step (roadmap), and how it can best be integrated with your current stack (architecture).
We help you with your first-time implementations, ongoing innovations, and support. We guide you on your own Salesforce journey, be it quick or for a longer term. All with the goal to streamline your business processes in Sales, Service, Marketing and Operations, and improving CX ánd also employee experience!
Where we find the opportunity to standardize a common need and wish of clients, we have started developing a product add-on that is complementary to the Salesforce portfolio and a simplification of tools and technology, so clients can complete their platform with new features and tools without needing to code and have a lot of hazzle and time spend on finding out the wheel.
Creating meaningful memories and helping people find a moment of peace in their busy lives. That is what Rituals stands for. Whether it is about taking a long bath or creating a comfortable atmosphere with exclusive scents and perfumes from Asia at home or in the office. Rituals has over 625 stores, more than 1850 shop-in-shops and four urban spas in 27 countries all over the world. It uses Salesforce to optimally serve its customers with home and body cosmetics.
It is impossible to imagine today’s online shopping experience without Omoda. Their roots dating as far back as 1907, Omoda has been a distinctive online brand since 2007. Omoda goes the extra mile to be the best shoe retailer in customer experience, service, inspiration, innovation and responsible business. As a real family business, they are fully committed to their customers. No wonder they chose the ServiceCloud of Salesforce to improve their services.
Momentarily, we are experiencing very difficult times in retail. Stores are closed, with the exception of the newest possibility for pickup service …