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Six reasons to optimize your Field Service Management

Boudewijn Wildeman

You are making a phone call with an important customer to get informed about whether the delivered products are operating well. Immediately, the CEO starts...

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Data synergy in Retail

Boudewijn Wildeman

Customer Engagement: 4 kansen voor meer samenwerking tussen service, sales en marketing in retail A while ago a friend told me an interesting story. He...

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Collaborative marketing: the power of partnerships

Bart Veenman

Even before Covid-19, small groups of young people were sometimes strolling around at the checkout in the supermarket. As a regular supermarket visitor, you immediately...

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Digitization of retail stores: clienteling as solution

Bart Veenman

Momentarily, we are experiencing very difficult times in retail. Stores are closed, with the exception of the newest possibility for pickup service per 10th of...

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More loyal customers through the fusion of digital and offline channels

Bart Veenman

Even more than I used to have, what a respect I have for the retail business at this moment. The situation asks a lot of...

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Whitepaper – Next Level Customer Engagement

Bart Veenman

Covid-19 heeft het persoonlijk contact met de klant tot een uitdaging verheven, waardoor de focus nog meer op e-commerce is komen te liggen. Echter, de...