Resources
Six reasons to optimize your Field Service Management
May 18, 2021
You are making a phone call with an important customer to get informed about whether the delivered products are operating well. Immediately, the CEO starts...
Data synergy in Retail
April 13, 2021
Customer Engagement: 4 kansen voor meer samenwerking tussen service, sales en marketing in retail A while ago a friend told me an interesting story. He...
Collaborative marketing: the power of partnerships
March 15, 2021
Even before Covid-19, small groups of young people were sometimes strolling around at the checkout in the supermarket. As a regular supermarket visitor, you immediately...
Digitization of retail stores: clienteling as solution
February 9, 2021
Momentarily, we are experiencing very difficult times in retail. Stores are closed, with the exception of the newest possibility for pickup service per 10th of...
More loyal customers through the fusion of digital and offline channels
February 8, 2021
Even more than I used to have, what a respect I have for the retail business at this moment. The situation asks a lot of...
Whitepaper – Next Level Customer Engagement
February 2, 2021
Covid-19 heeft het persoonlijk contact met de klant tot een uitdaging verheven, waardoor de focus nog meer op e-commerce is komen te liggen. Echter, de...