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Digital Opportunities in Retail – Part 2

Merging the digital and offline world! 66% of customers expect companies to know about their unique needs and expectations. Salesforce, 2021 Creating qualitative relationships is all about empathy. A connection that ensures involvement and loyalty from the customer. For retailers, … Read More

Part 2: How to design a loyalty program that perfectly fits your customers’ needs.

In Part 1 of ‘how to design a perfectly fitting loyalty program’, we discussed the different needs from organizational perspective in relation to the business goals, KPI’s and long-term development. A common mistake made by businesses is that they only … Read More

Download ons laatste whitepaper

Leer in 5 stappen hoe je de klantervaring en loyaliteit van je klanten optimaliseert

Whitepaper NLCE

Download ons laatste whitepaper

Leer in 5 topics hoe je de klantervaring & loyaliteit van je klanten kunt optimaliseren.

Whitepaper NLCE