Digital Opportunities in Retail – Part 2

Merging the digital and offline world! 66% of the customers expects that companies known what their unique needs and expectations are. Salesforce, 2021 Creating qualitative relationships is all about empathy. A connection that ensures more involvement and loyalty from the … Read More

Part 2: How to design a loyalty program that perfectly fits your customers’ needs.

In Part 1 of ‘how to design a perfectly fitting loyalty program’, we discussed the different needs from organizational perspective in relation to the business goals, KPI’s and long-term development. A commonly made mistake by businesses, is that they only … Read More