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Digital Opportunities in Retail – Part 1

Social Commerce must in times of ‘social distancing’? 56% of the consumer spends less time than previously on shopping in physical stores. The question is: where have these consumers gone? The answer: on social media (Salesforce, 2021). If there’s one … Read More

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Omoda expands and accelerates with VANEIGENS

You might have noticed: Omoda has extended its services towards consumers. Not only shoes, bags and accessories, but now also clothing is for sale at the retailer from Zeeland. From now on, Omoda is a true fashion retailer, which now … Read More

Data synergy in Retail

Customer Engagement: 4 kansen voor meer samenwerking tussen service, sales en marketing in retail A while ago a friend told me an interesting story. He had bought a new laptop online. A very good deal, he thought. Until he received … Read More

5 challenges in customer engagement that will dominate retail in 2021

The development of the global pandemic and how the afterpains are going to affect us both in private and business is still unsure. What we do know, is that nothing will be the same and that the challenges in customer … Read More