We have upgraded our AskAmy Messaging with a new channel: Apple Business Chat. Through Business Chat it is possible to ask for information, schedule appointments, and even make purchases right in AskAmy on your iPhone or iPad. Which makes interacting … Read More … Read More
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Loyalty: a multi-department approach
During economic recessions or a pandemic crisis like COVID-19, it is obvious that many companies are struggling with their financial results and that they need to take action to prevent bankruptcy. In those cases, it is often seen that the … Read More
Tags: customer engagement, loyalty, marketing, sales, service

5 challenges in customer engagement that will dominate retail in 2021
The development of the global pandemic and how the afterpains are going to affect us both in private and business is still unsure. What we do know, is that nothing will be the same and that the challenges in customer … Read More
Tags: customer engagement, innovation, loyalty, retail, sales, service