Monique Puchala new Project Management Officer at VANEIGENS

Per 1st of April 2022, Monique Puchala has joined VANEIGENS as Senior Project Management Officer. Monique will play a key role in facilitating our growth ambitions over the coming years. With 11 years of history at Accenture, she brings a … Read More

Digital Opportunities in Retail – Part 2

Merging the digital and offline world! 66% of customers expect companies to know about their unique needs and expectations. Salesforce, 2021 Creating qualitative relationships is all about empathy. A connection that ensures involvement and loyalty from the customer. For retailers, … Read More

state of customer care

Current State of Customer Care

Why conversational messaging improves your customer satisfaction 74% or retail customers prefer using the messaging channel over the voice channel when communicating on mobile phones. Salesforce, 2022 Most of us know the pictures of large rooms filled with ladies and … Read More

Last Mile Solutions selects VANEIGENS to gear up sales.

We are very proud to welcome Last Mile Solutions (LMS) as the latest newcomer to our growing client portfolio. LMS is a fast-growing and high paced e-mobility business, on its way to scale their business internationally. LMS is considered an … Read More

Digital Opportunities in Retail – Part 1

Social Commerce in times of ‘social distancing’ 56% of consumers spend less time on shopping in physical stores. The question is: where have these consumers gone? The answer: social media (Salesforce, 2021). If there’s one industry that has had to … Read More

omoda salesforce

Omoda expands and accelerates with VANEIGENS

You might have noticed: Omoda has extended its services towards consumers. Not only shoes, bags and accessories, but now also clothing is for sale at the retailer from Zeeland. From now on, Omoda is a true fashion retailer, which now … Read More

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