Field Service Lightning

FIELD SERVICE MANAGEMENT

Increase productivity, online and offline, with the field service built for anything. Schedule seamlessly, reduce costs and improve efficiency.

Optimized field service

Always up-to-date

Mobile service & support

Safety & agility

FIELD SERVICE LIGHTNING

Optimizing your field service with data, safety & agility

Field Service Management technology automates the field operations of a team of service professionals through mobile systems. Make your field service more data driven and agile, decrease logging times, keep customer data safe and improve customer engagement with Salesforce Field Service Lightning.

OPTIMIZE YOUR FIELD SERVICE MANAGEMENT WITH

FIELD SERVICE LIGHTNING

Working with Field Service Lightning is working with the best available service platform globally. Manage and monitor your mobile service and support through an omnichannel solution, enabling faster problem solving, increased productivity, automated planning, real-time insights into activities and much more.

DEVELOP CUSTOMER ENGAGEMENT BY ENABLING DATA FOR

MOBILE WORKERS

By giving your mobile (service) workers the application with data, schedules, logging systems, tutorials and remote support, you enable them in solving problems directly and in an efficient and effective way. While being well prepared and up-to-date, your mobile workers are more agile and focused on providing the best possible service on location.

ENABLE YOUR CENTRAL AGENTS TO WORK ON

PRIORITIZING & EFFICIENCY

Mobile service requires an optimized central organization for planning, direct support, task appointment, asset management and more. Field Service Lightning enables you in keeping your central agents and mobile workers perfectly aligned, increasing efficiency, agility and customer experience.

GIVE MANAGERS MORE INSIGHTS INTO DATA VIA

DASHBOARDS, REPORTS & MORE

Field Service Management is more than providing mobile service. Enable your complete business development by keeping track on service contracts and maintenance subscriptions, managing externals and other employees, improving and providing a central knowledge base and through optimization of asset management.

FEATURES

All features you need for a modern interactive department.

MOBILE

customized app

KNOWLEDGE

database

CHAT

functionality

REPORTS

on service & efficiency

ONE-CLICK

optimization

ASSET

management

OFFLINE

update preparation

CONTRACTS

for service & maintenance

DASHBOARDS

& management reports

READ & ENGAGE

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OUR COMPANY

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DOCUMENTATION

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