You are making a phone call with an important customer to get informed about whether the delivered products are operating well. Immediately, …
FIELD SERVICE MANAGEMENT
Field Service Management technology automates the field operations of a team of service professionals through mobile systems.
FieldBuddy is thé innovation and smart software solution which supports the complete service process. With the real-time overview and control of FieldBuddy, you have a powerful and flexible toolset to optimize all your services processes. From the service request to the invoicing. The cloud based solution is up and running in weeks, instead of months. The software integrates with all your back office systems. FieldBuddy runs on iOS, Android and Windows, plus integrates with Salesforce and other CRM platforms.
OPTIMIZE THE EFFICIENCY OF YOUR FIELD SERVICE OF
Quickly respond to rush jobs with the real time planning module. When a service request is submitted the back office assistent can immediately create a work order and assign it to the right field service technician.
BE ALWAYS UP-TO-DATE, EVEN WHEN OFFLINE, WITH
The field service technician does not only have the work orders, but also the service history, contracts and documents and installation manuals at hand. Even when there is no internet connection!
INCREASE EFFICIENCY OF YOUR PLANNING WITH
Automate repetitive manual processes, such as automatically sending e-mails or text messages.
MAKE SURE THAT YOUR EMPLOYEES ARE STAYING
CONTRACT AND ASSET MANAGEMENT
Add documents such as technical manuals, historical installation data and service contracts to the work order.