Whether you work from ambition or from a business case, our projects should add value to your business. On short-term and on long term. We can help you decide what Salesforce could add to your business (strategy), how to implement this step-by-step (roadmap), and how it can best be integrated with your current stack (architecture).
We help you with your first-time implementations, ongoing innovations, and support. We guide you on your own Salesforce journey, be it quick or for a longer term.
We believe that focus is growth. That is why we specialise in segments of the vast Salesforce platform:
In addition, we are certified implementation partners of two of the most renowned Cloud computer telephony integrators (CTI) which integrate natively with Salesforce: NewVoiceMedia and Amazon Connect. Combined with ServiceCloud and Digital Messaging these CTI solutions offer a very powerful solution to customer services departments in enhancing the service journey of their customers. We have strong references in offline/online customer services in B2C environments. Feel free to give us a call.
AskAmy is a highly versatile interaction messaging application. Enabling real-time conversations. With all conversation history in one screen. Connect to any channel of your choice. Built natively on Salesforce with seamless integration.
AskAmy offers key functionalities required for any modern high-volume interaction department, whether it’s for consumer-facing sales and service, or for communications between internal departments.
WHY YOU NEED THIS
Available Channels: WhatsApp (Official API), Facebook Messenger, Telegram, WeChat, SMS, Intercom.io, and more to come!
VANEIGENS launches Video-to-Video, for those who can use a little bit more personal guidance browsing online.
Help your customers face-to-face via videochats, which can be requested via your website on both mobile- and desktop devices. The best part? It is directly integrated with your call center working from Salesforce!